 |
|
 |
Knowledgebase Categories |
|
|
| The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text. |
|
| |
 | Articles |  |
|
 | How does Anonyproz OpenVPN work? |  |
| The Internet is for the most part an open, unencrypted network, i.e. Internet servers do with some exceptions (e.g. secure order forms for the transmission of Credit Card data) usually not encrypt connections. Anonyproz OpenVPN, however, encrypts and anon |
|
|
| What kind of encryption are you using? Can it be cracked? | |
| We are using 4096 bit OpenVPN, 4096 bit SSH-2 (Secure Shell 2), and 4096 bit SSL/TLS respectively, network and a tunneling protocols that allow data to be exchanged over a secure channel between your PC and our server. They are based on public-key cryptog |
|
|
| How many servers and IP addresses will I get? And where are they located? | |
| We are using 4096 bit OpenVPN, 4096 bit SSH-2 (Secure Shell 2), and 4096 bit SSL/TLS respectively, network and a tunneling protocols that allow data to be exchanged over a secure channel between your PC and our server. They are based on public-key cryptog |
|
|
| What is the speed of your servers? Will the connection be slower? | |
| We currently sustain a multitude of servers with a bandwidth of 10 mbps to 100 mbps each. Most of our servers offshore and North America are high-speed servers with an unshared and dedicated bandwidth of 100 mbps to 1 gbps with plenty or unlimited traffic |
|
|
| Are there traffic limits? |  |
| We currently do not impose strict traffic limits on our servers apart from „fair and reasonable use.” Please consult our Terms and Conditions for more details.
|
|
|
| Can I use Anonyproz OpenVPN from any computer? | |
| Yes, in fact, you can. Our preconfigured Open source OpenVPN client GUI is currently only available for the Windows operating systems. Please find the installation instructions and usage details in the members' area. |
|
|
| What protocols and data can I encrypt and anonymize with Anonyproz OpenVPN? | |
| You can encrypt and anonymize all protocols and data you can send through OpenVPN ; everything the TCP/IP protocol can carry: HTTP, FTP, Gopher, SSL, SSH, Bit torrent, ED2K; as well as browsers, FTP clients, P2P clients, IRC, Instant Messengers, and serve |
|
|
| Can I get a free trial? | |
| Anonyproz OpenVPNcan count itself lucky to possess an excellent goodwill and reputation. Many of our long-term members who tried several other SSH and VPN providers before, are telling us that our privacy service is in several aspects — from speed over |
|
|
| How can I pay for your services? | |
| We offer various payment options for your convenience: PayPal, credit cards, Google Checkout (American Express, Discover, Master Card, Visa), eCheck, Liberty Reserve, Pecunix and Perfect Money. With Pecunix , Liberty Reserve and Perfect Money, you have th |
|
|
| How do I know that you will not steal my credit card data and bank login? | |
| Because we are honest people, and even if we wanted, we couldn't see, read or access these data. Whenever you enter your bank login and password, submit your credit card data to a merchant, access financial accounts like PayPal or Liberty Reserve, or tran |
|
|
| Do you offer dynamic IP's or dedicated static IP's? | |
| Yes, we offer private dedicated IP to clients would like to use our OpenVPN for IP sensitive sites like Paypal,Ebay, Casino Sites,local TV broadcasting sites,etc. Our standard OpenVPN service offers shared IP . We assign each and everyone of our members w |
|
|
| I'm already a Anonyproz OpenVPN Member. How can I extend my account? | |
| Simply login into your member account and renew your subscription using your desired payment method as usual. |
|
|
| What is a personal VPN? | |
| In order to protect privacy and safeguard data, large corporations outfit their employees with company-backed VPNs. A VPN creates a secure tunnel between you and a safe server that encrypts and protects you and your information. Everyone needs this type o |
|
|
| Why do I need a Personal VPN? | |
| With the explosion of wireless hotspots and other forms of public internet access, the risk of hackers grabbing your data has become a major epidemic. The sheer number of people out there using wireless hotspots, coupled with the ease of stealing your inf |
|
|
| Are all Personal VPN's created equal? | |
| There are several Personal VPN's available to the public today. They range form free to very expensive. Resist the urge to use a free or very cheap VPN service. In exchange for providing the free service, you must agree to let them look at your data for m |
|
|
| Is all of this security really necessary? | |
| A lot of people think that they are not doing anything on their computer that requires this level of security. Many think "what are the odds anyone will be watching me?" or "I have nothing to hide". The facts are that if you send email or use instant mess |
|
|
| What other benefits does a Personal VPN provide? | |
| When you connect through a secure VPN, your IP address becomes the one of the trusted server you are connected to. Therefore, as you surf the internet, the owners of the web sites you visit do not know who you are and cannot collect information on you bas |
|
|
| Access US only sites from around the world | |
| Many web sites only offer services to US residents. These services include video, music, email and a host of other topics. Americans traveling outside of the USA often find that they can no longer access their favorite or even essential web sites once the |
|
|
| My ISP is blocking Skype or other IP Phone services? | |
| Many ISPs and governments wanting to drive telephone traffic to the local service provider use 'VOIP blocking' to prevent calls from going through. The techniques they use to do this can easily be bypassed through the use of a personal VPN.
The persona |
|
|
| Prevent identity theft, stop data mining and be secure online. | |
| Blogs, forums and sites all over the web talk about proxies and VPN’s. The claims vary with some boasting that they can make you totally anonymous while online. Any company that claims they can make you completely anonymous while online, is just plain l |
|
|
| Getting around SSL encrypted passwords | |
| Side jacking is a technique used to gain access to SSL encrypted web pages such as secure email. Many people think that because they are using SSL browser encryption, they are totally secure. When a hacker uses side jacking, he takes advantage of people |
|
|
| The dangers of free and open proxy servers: | |
| Whenever you search the internet or visit web sites for advice about how to unblock web sites or how to surf securely, there are a multitude of people erroneously recommending 'free proxy servers' or 'open proxy servers'. However, in the end, they can cos |
|
|
| How do I confirm that my Personal VPN is working? | |
| Upon connecting to a Personal VPN tunnel you appear to be originating from the host server of the VPN. For example, if your IP address provided by your ISP is 67.125.125.125 and you are on line without your personal VPN engaged every web site you go to wi |
|
|
| OpenVPN and Windows Vista 32 and 64 | |
| OpenVPN will run properly on Windows Vista with a few tweaks. There is a difference between the 32 and 64 bit versions of Vista. Older versions of OpenVPN that run on Windows XP will usually work on Vista 32. However, for maximum compatibility, the latest |
|
|
| Why is OpenVPN prefered to other VPN systems? | |
| OpenVPN is a full-featured virtual private network (VPN) solution which can accomodate a wide range of configurations, including remote access, site-to-site VPNs, WiFi security, and enterprise-scale remote access solutions with load balancing, failover, a |
|
|
| Will I get unlimited bandwidth for your OpenVPN service? | |
| Yes. We offer unmetered 100Mbit fast connection without bandwidth limitations. When you sign up for our openVPN service for only $10.00/Mo, you will enjoy unlimited bandwidth and 100Mbit connection. We are one of the very few offering this unlimited bandw |
|
|
| My ISP block default OpenVPN Port 1194. Can I still use your service? | |
| Yes. Although some IPS can intentionally block the default OpenVPN port 1194, you can still use our OpenVPN service. If this applies to you, then we will create a custom OpenVPN Client GUI for you to connect to our server on port 443 . Port 443 is used by |
|
|
| Do you provide dedicated IPs OpenVPN Accounts? | |
| Yes, we provide dedicated IPs OpenVPN . You can choice this option when signing up. |
|
|
| My Country is internet censored and OpenVPN is blocked, can I still use your service? | |
| Yes. You can use our OpenVPN services on port 443 on the following internet censored countries and avoid being blocked:
*Saudi Arabia
*United Arab Emirates
*Qatar
*Lebanon
*Kuwait
*India
*Oman
*Iran
*China
|
|
|
| Windows DNS Leak Fix | |
| "DNS" or "Domain Name Servers" are like phone directories. The name you enter in your browser goes to one in order to look up the actual number ("IP address") of the site you want to connect to.
OpenVPN does encrypt the actual connection, but in some c |
|
|
| What are the advantages of the OpenVPN over the ordinary VPN? | |
| The main advantage is much higher safety level, OpenVPN also provides more reliable encryption of the outgoing provider traffic, allows to connect through Socks/Proxy in front of the VPN server. Other advantages are flexibility, which allows to use all ki |
|
|
| How can I check that the traffic is being encrypted and that my IP address has changed? | |
| You can check the encryption using any packet analyzer, for example tcpdump. IP address can be checked at whoer.net or myiptest.com |
|
|
| Can I use your authenticated Socks 5 Proxy with your OpenVPN? | |
| Yes, you can use it either in front of OpenVPN or behind it. If you want to set proxy in front of connection, right click on the tray icon, and then click Proxy Settings. If you want to set the authenticated socks 5 proxy behind the connection, use maxtho |
|
|
| What is SOCKS5-VPN CHAINING? | |
| Socks-VPN chaining is a technology that allows streaming your traffic between a socks server and openVPN server. This way you can increase the safety of information about the source of requests. |
|
|
| How can I use all the OpenVPN servers available at Anonyproz? | |
| You can use any of our servers in case, if there are some interruptions in any server(s). All you need to do is to choose another server and connect. |
|
|
| What's the difference between shared and dedicated IP services? | |
| The dedicated IP service will provide you with a USA||MALAYSIA||UK DEDICATED IP.
The service offers all the features of a shared IP OpenVPN.This is for advanced users and those working with IP sensitive sites like paypal,Ebay, Casino Sites,local TV broad |
|
|
| Using Your Own Personal OpenVPN Client Installer with Our Config Files | |
| Although we have our pre-configured OpenVPN client installer which allows you to connect easily to our OpenVPN servers with ease, it is also possible for you to use our OpenVPN servers config files with your own OpenVPN client installer. You can download |
|
|
| I cannot install your OpenVPN client installer on a public PC. How do I anonymize my internet when using a public PC with your service? | |
| We understand that there might be situations in which you are away from your PC and you are using a public PC and cannot install our OpenVPN client installer due to restrictions on the public PC . In this situation, we have a private web -based proxy brow |
|
|
| Is any of my data or traffic being logged? | |
| Anonyproz OpenVPN does not track or log any data except basic recent data regarding the fact that you connected to our service, for troubleshooting purposes- and that is regularly and automatically flushed. We do not log your incoming IP, destination IP, |
|
|
| How do I cancel my Paypal subscription? | |
| The simplest way is to log into your Paypal account, look up your subscription (you can find it easily from your latest payment to us in your history) and then click "Cancel Subscription".
If you need any assistance, let us know via ticket, and we can |
|
|
| How to RESTART your Paypal subscription if it has been cancelled | |
| If you're trying to buy credit for an existing account but don't have an active Paypal subscription, you can reactivate your paypal subscription by visiting your member area at http://www.anonyproz.com/member/member.php |
|
|
| Refund And Cancellation Policy | |
| Anonyproz OpenVPN, will gladly stop monthly automatic billing on any OpenVPN account or anonymity service provided.
If you sign up for a monthly service and request the service to be canceled, your account will no longer be rebilled starting with the |
|
|
| Privacy Policy | |
| Anonyproz OpenVPN has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our web sites.
Disclaimer
Anonyproz.com is an Internet secu |
|
|
| How can I get support? | |
| Support for Anonyproz OpenVPN is only offered via e-mail and our Support Center ; please visit http://www.anonyproz.com or email us at service@anonyproz.com, and we will get back to you. No telephone support is available for Anonyproz OpenVPN.
|
|
|
| I have lost my username/password – how can I retrieve it? | |
| Please visit your member center page at http://www.anonyproz.com/member/member.php and enter your email or username in the account credential retrieval form. |
|
|
| What protocol does Anonyproz OpenVPN use for the VPN connection? | |
| The protocol used in all our servers is OpenVPN.We have OpenVPN both on port 1194 and port 443. |
|
|
| Can I use your VPN through my Cable/DSL router or firewall? | |
| Yes. You can use our OpenVPN service on port 443 (HTTPS) to connect through. |
|
|
| Can I connect to Anonyproz servers with multiple computers at the same time for the same account? | |
| Yes, we allow all our subscribers to connect to all servers at the same time from different PCs if you have access to more than one PCs. We offer unlimited access to all our servers for one fee of $10. This might be helpful if you need to access some site |
|
|
| What can I do if my ISP/router/firewall/company will not allow PPTP VPN? | |
| You might want to try our OpenVPN service which supports additionally port 443 (normally used for HTTPS) to connect . It is very unlikely that any ISP will block port 443 as this is always allowed by all ISPs. |
|
|
| Do I still need Firewall, Antivirus, etc.? | |
| Your OpenVPN account will anonymize and encrypt your internet traffic and you are already protected from the most common threats from the Internet. . However, you may install a Firewall, Antivirus if desired. |
|
|
| Can I change my password? | |
| You can change your member account anytime from your member area. However, to change your OpenVPN account, you have to send us a ticket to make the change. Please note that your member login credentials is the same as your OpenVPN server credentials at si |
|
|
| How can I check the validity/expiration date of my account? | |
| Simply log into the My Account page at http://www.anonyproz.com/member/member.php to view the expiration date of your account, and to renew/extend it if necessary. |
|
|
| The VPN is connecting but I still can not access sites when using Windows Vista or Windows 7. How can I fix this? | |
| On Windows Vista and Windows 7 you need to start the OpenVPN software with administrative rights. To do this start the software by right clicking the OpenVPN GUI icon and selecting "Run As Administrator" instead of just double clicking on it. |
|
|
| I am currently a monthly subscriber, can I switch to an annual account? | |
| Yes, please contact us and let us know you want to do this and we can setup for you. |
|
|
| Can I make Skype /Yahoo or other VOIP calls? | |
| Yes!. Once you are subscribed you will be able to unblock Skype or other PC based VOIP services and make calls.
|
|
|
| Can I access a website that is blocked in my country? | |
| Yes we can unblock your sites!
Once you are subscribed you will be able to access websites as if you were in the same country that your server is based in.
|
|
|
| Does your service replace my current internet service? | |
| No, you need your current internet connection to connect through to our servers. Once you are connected all your data is then encrypted and sent through our servers before it reaches the public internet. |
|
|
| Will it work on my computer? | |
| Our VPN service will run on PCs running Windows XP, Windows Vista and Windows 7 as well as Apple Mac computers running Mac OS Tiger (10.4), Leopard (10.5) and Snow Leopard (10.6). |
|
|
| Will OpenVPN work in my country? | |
| The VPN service should run fine in all countries because we have it running on port 443 (HTTPS) which is very unlikely to be blocked by your ISP, we have tested it successfully in many countries including the UAE, Oman and China. |
|
|
| What if the local ISP blocks your OpenVPN service? | |
| It is unlikely that this will happen if connected to port 443. |
|
|
| Can I connect to all your servers at the same time ? | |
| Yes, we allow all our subscribers to connect to all servers at the same time from different PCs if you have access to more than one PCs. We offer unlimited access to all our servers for one fee of $10. This might be helpful if you need to access some site |
|
|
| Can I use your OpenVPN service on my Pocket PC or device running Windows Mobile ? | |
| Yes. Our OpenVPN service supports Pocket PCs and devices running Windows Mobile 2003 /5/6 and we have clear setup and configuration instructions which you can download at : http://www.anonyproz.com/ppcopenvpnsetup.pdf
The CAB file can be downloaded at |
|
|
| Why Your Internet Anonymity and Privacy is at Risk! | |
| Europe's cyber privacy declines:
..............................................
The EU Parliament adopted a privacy directive -- promulgated by the United Kingdom -- by a 378 to 197 vote. The directive requires all Internet and telephone traffic to be |
|
|
| What are the benefits of your offshore OpenVPN servers in Malaysia? | |
| Being offshore affords you enhanced data privacy such as restricting public access to internet traffic logs, personal internet data and harsh sanctions to officials who release private information.
|
|
|
| End Warrantless Wiretapping! | |
| The New York Times reported, "The National Security Agency intercepted private e-mail messages and phone calls of Americans in recent months on a scale that went beyond the broad legal limits established by Congress last year," resulting in a "significan |
|
|
| News that can impact your privacy | |
| News that can impact your privacy can be found here: http://www.privacydigest.com/
|
|
|
| Delete Files Permanently with SDelete | |
| Although the point of standard encryption such as the one provided by OpenVPN is to hide the contents of your internet traffic such as emails , however you may still be suspected by your ISP or authorities for encrypting your internet traffic and you ma |
|
|
| OpenVPN service with free 20GB online storage space | |
| Anonyproz OpenVPN offers additional individual users free 20GB of online storage and backup space for all file types including acess to our OpenVPN service. The online storage space comes with FTP and HTTP downloading access. |
|
|
| How to securely transfer and encrypt files using FTP over OpenVPN | |
| FTP is an acceptable way to download and upload files. However, you should avoid any unsecured FTP because FTP is not encrypted and everything is visible, including your username and password. With VPN everything is encrypted, making the performance decr |
|
|
| OpenVPN and Web Storage Space as " Road Warrior VPN" | |
| Anonyproz OpenVPN offers our individual OpenVPN subscribers additional free 20GB of online storage and backup space for all file types (documents, videos, music, photos) including access to our OpenVPN service. The online storage space comes with FTP and |
|
|
| How do I know my connection is secure and encrypted? | |
| Certainly your connection is 100% secure and encrypted. You can be rest assured of this as we are using OpenVPN. Try to read some articles on OpenVPN and you will be convinced. However, if you are still in doubt, you can use a network traffic capture too |
|
|
| How to prevent against sniffing on wiretap devices | |
| A packet sniffer is a wire tap program that eavesdrops on network traffic by plugging in to the computer networks. Sniffing allows someone to snoop on the interaction between computers just as with a telephone wiretap. Network wiretap programs have a spec |
|
|
| Anonyproz Web Based FTP Client | |
| Anonyproz OpenVPN provides free bonus, flexible secure FTP storage space that allows you to easily share, distribute or backup files. Store any kind of files you want on your FTP site, and share them with friends, clients and colleagues anywhere in the w |
|
|
| Data Privacy Policy for FTP Storage Space | |
| We take the privacy of our customers very seriously.We protect customer data by using a ‘jail environment’ on our servers, so that customers cannot see other customer’s data. The only people that have access to a given customer’s data are that cus |
|
|
| FTP Storage Space Acceptable Use Policy | |
| By using our services,you agree that you are responsible for the conduct of all users of your account and any data that is created, transmitted, stored, or displayed by, from, or within your account while using Anonyproz services and for any consequences |
|
|
| Do you log openVPN traffic and what kind of information do you collect from your subscribers? | |
| First, we would like to differentiate between information collected during signup and openVPN logs. These two information are different. When a user signs up on our website, we may collect personally identifiable information that include name, e-mail addr |
|
|
| How to keep from blowing your anonymity when you lose openVPN connection? | |
| Our pre-configured and customized openVPN client installer enables you to force all applications on your computer to only work once connected to our VPN servers. This ensures that all applications in your PC will only work behind a secure encrypted conn |
|
|
| Does Anonyproz OpenVPN Blocks Port 25? | |
| In order to reduce email spam and open relays, Anonyproz OpenVPN filters Port 25 (SMTP - Mail)."Port 25" is the "out-box" for your Internet connection, used to send out-bound email. Your computer connects to "Port 25" of a email server when it wants to s |
|
|
| Protect Privacy on P2P and Torrents | |
| Anonyproz OpenVPN does not tolerate the uploading, downloading, posting, reproducing, or distribution of any content protected by copyright, or other proprietary right, without first having obtained permission of the copyright owner. If you are into Torre |
|
|
| Will Anonyproz OpenVPN account help me to prevent my provider's blocks? | |
| Yes, once you get the openVPN account, your ISP will not be able to block, control and examine your traffic. |
|
|
| My ISP has put bandwidth throttling on my Bittorrent and eMule traffic. Can your service be of a help? | |
| Definitely. You will be able to use these and other services without ISP throttling or blockage.
If you are into Torrents and P2P file sharing, we recommend you to install PeerBlock (http://www.peerblock.com), an open source IP blocker for Windows to k |
|
|
| Is your openVPN service like an anonymous proxy? | |
| The openVPN service is much more than a proxy, however it offers much better security and privacy. You will have it enabled for all programs you are using, not just for a browser. You will have also your traffic encrypted, which will improve your security |
|
|
| Is it possible to have higher speed using openVPN? | |
| In general it is not possible to have higher speed than that of your channel. However, it is possible to have better speed for some sites than you have usually. This issue may occur because you have better connectivity with our server than with the site, |
|
|
| Why internet connection speed degrades for some sites using VPN? | |
| There are several reasons on that. First, encryption takes some time. Second, connection speed depends on transit nodes between your network and a VPN server. These routes are not constant in time and can change even several times a day. Sometimes there i |
|
|
| Are there any special internet programs' settings needed to use VPN? | |
| No, you don't need to change anything. We will provide you with our pre-configured installer and instructions on how to create the tunnel and that's it. |
|
|
| Why TCP port 25 (SMTP) is blocked for outgoing connections? | |
| We block this port to prevent spamming activity. Sometimes the user does not know he has malicious programs on his computer that send spam through the network. As the result, that IP address appears in black lists. To prevent this we blocked TCP port 25 o |
|
|
| Is it possible for someone to monitor my computer activities? | |
| Yes it is possible. However, you can practically prevent and protect your PC by following the these rules:
1. Make sure your internet traffic is fully encrypted and tunneled through a Virtual Private Network such as OpenVPN. OpenVPN has been proven to |
|
|
|
|
|
|
|
|
|
|
|
